Product Management

Senior Product Manager - Customer Experience (CX)

Bengaluru, Karnataka   |   Full Time

About

Rupeek is a Bengaluru based leading fintech start-up. Started as an asset-backed online lending marketplace, Rupeek is aiming to disrupt the traditional brick and mortar lending models. Since our launch in 2015, we’ve cemented our position as the No.1 fintech start-up in consumer lending space.

We are Series-D funded, backed by top-tier investors such as GGV Capital, Sequoia Capital & Accel Partners. We are using the scale of the web and advances in computing, big data, machine learning and mobile to bring transformative financial innovation to the market.

This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic technology driven solutions for Rupeek, from the ground up!

About The Vertical

We are looking to build our demand vertical within the product management function, this team would look after all our customer facing digital properties. Ideal fit would be people who our passionate about understanding customers’ behaviour and building great customer experiences across the lifecycle which will fundamentally evolve how people take loans in India, gold loans to start with.

What You'll Do 

• Define product roadmap consistent with the short term & long term strategy 

• Understand the customers to build a smooth user experience throughout the loan journey 

• Manage cross-functional stakeholders to ensure smooth execution & delivery of products 

• Ownership of product metrics which are critical to delivering business goals 

• Continuously challenge & disrupt the status quo across different realms of products & reach to newer heights of customer experience & operational efficiencies

What You'll Need 

• Senior Product Managers: 4 – 6 year experience in product management 

• Build & scaled customer-facing product(s)

• B Tech. or MBA from a premier institution

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